Privacy Policy

Last updated: 15/09/2024

Upmed (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, Upmed.co.za (the “Website”), and any related services (the “Services”).

By using the Website, you consent to the data practices described in this policy.

1. Information We Collect

We collect different types of information from users for various purposes to provide and improve our Services.

a. Personal Information

We may collect the following personal information from you when you voluntarily provide it through our Website or Services:

• Name
• Email address
• Phone number
• Business information (e.g., company name, industry)
• Any other information you choose to provide in contact forms or other fields

b. Usage Data

We may automatically collect information about how the Website is accessed and used. This includes:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages
• Other diagnostic data

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files placed on your device that help us recognize you when you return. You can adjust your browser settings to refuse cookies, but some features of the Website may not function properly.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Services
• To improve the Website and tailor your experience
• To respond to your inquiries and requests
• To send you updates, marketing, and promotional materials (you can opt out at any time)
• To monitor and analyze usage of the Website
• To detect and prevent technical issues or fraudulent activity

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in providing and improving our Services (e.g., web hosting, email services). These third parties are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing services to us.

• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent fraud or illegal activities
  • Protect the personal safety of users of the Website or the public

4. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of inaccurate or outdated information
• Opt out of receiving marketing communications
• Withdraw your consent to our data processing practices at any time

To exercise these rights, please contact us at [info@upmed.co.za].

6. Retention of Data

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or for a longer period if required by law.

7. Third-Party Links

Our Website may contain links to third-party websites. If you click on a third-party link, you will be directed to that website. We are not responsible for the privacy practices of such third-party sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18 without verification of parental consent, we will delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [info@upmed.co.za]
• Phone: 082 756 8442